Shipping/Returns

SHIPPING WITHIN THE US Flat rate shipping - using three methods.
1st Class (regular) Mail - $3.49 - 3-5 days depending on your location
Priority Mail - $5.00  - 2-3 days depending on your location
Express Mail - $20.00 - usually 1 day but 2 days for some depending on your location 

INTERNATIONAL - we ship to Canada, the UK, Australia, Japan, most western European countries and others on request. If you do not see a shipping method when you enter your country, just ask. - pat@preemie.com

We ship daily Monday through Friday with a cut off about 10AM (central time) that morning. If we are on vacation or not shipping, it will be posted at the top of every page and on the view cart and checkout pages in bold red! 

 Please note we are a very small business but we try to keep to this shipping schedule!!

RETURNS
  Anything except items marked CLEARANCE is returnable for 30 days if it is unused and unwashed with any tags still attached. You must request the return within 30 days and it must arrive here within 45 days for me to be able to refund you. Authorized returns that are late will be issued store credit. Unauthorized returns will be refunded at 50% or not at all.
   If you are the purchaser, do to the return, sign into your account at www.preemie.com/myaccount.asp and click on the order with returns. Then click on New RMA (return authorization) to the right of the page. Once this is submitted you will receive an authorization.
  If it was a gift, contact me to arrange for a refund on the purchaser's card or store credit. Email me at pat@preemie.com and let me know what you want to return and the order number or purchaser's name.