SHIPPING & RETURNS
Shipping speed is an essential thing with a new preemie, and we understand that! So we have tried to make it simple by offering Free Shipping on orders over $35 and FedEx 2Day for $7. Please note that FedEx 2Day takes two business days to arrive. Saturday delivery is limited by FedEx, please contact us if you want to know if you are in there Sat delivery area.
For smaller orders, we offer: USPS First Class (3-5 business days depending on distance)
If you need faster delivery or have a preferred method of shipping, please choose your desired method at the time of checkout. We do offer FedEx 2Day shipping for a flat rate of $7 as well as USPS Priority.
We do ship Internationally via USPS and FedEx. If you are curious about the cost, you can get a shipping estimate when you view your cart. All customs or duty charges are the responsibility of the recipient/customer.
Please remember that your order is processed, fulfilled, in some cases gift wrapped, then packed, labeled and picked up by the carrier of choice. We do our best to have your order on its way within 24 hours during the business week. Please keep in mind orders are printed and begin processing before 12 PM Pacific. At that time, all orders ready to go are picked up by USPS or FedEx. Any orders placed after 12 PM Pacific time will ship the following day.
If it was a gift, contact us to arrange for a refund on the purchaser's card or store credit. Email me at [email protected] and let me know what you want to return and the order number or purchaser's name.
SEND YOUR PACKAGE TO:
Preemie Store Returns
2904 108th St NW
Gig Harbor, WA 98332